Privacy Policy
Last updated: 28 July 2026
CrawlerMate is operated by Austline Services Pty Ltd. We respect your privacy and are committed to responsibly handling the personal information you provide to us.
Information we collect
We may collect personal information including your:
- Name
- Email address
- Phone number
- Business or company name
- Industry
- Questions, enquiries and pre-order information
We may also collect website usage information through cookies, Meta Pixel, analytics tools and similar technologies.
How we use your information
We collect and use your information to:
- Respond to CrawlerMate enquiries
- Provide product specifications, demonstrations and pricing information
- Contact you regarding availability, pre-orders and purchases
- Provide customer support
- Improve our website, advertising and services
How your information may be shared
We may use trusted service providers such as Wix, Meta, email providers and business software platforms to process information on our behalf.
We do not sell your personal information to third parties.
Storage and security
We take reasonable steps to protect personal information against misuse, loss, unauthorised access, modification or disclosure.
Accessing or correcting your information
You may request access to, correction of, or deletion of the personal information we hold about you.
Contact us
For privacy enquiries, contact:
CrawlerMate
Email: info@crawlermate.com.au
Website: crawlermate.com.au
At CrawlerMate, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our subfloor inspection assistance tools and website.
Information We Collect
- We may collect personal information such as your name, email address, phone number, and business details when you enquire about our products or place a pre-order.
- We also collect technical data regarding site visits to improve our user experience.
How We Use Your Information
Your information is used to process orders, provide technical support, and communicate updates about CrawlerMate products. We do not sell your personal data to third parties. We may share information with trusted service providers who assist us in operating our business and serving our customers.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to access, correct, or delete your personal information held by us. If you have any questions regarding your privacy, please contact us at info@crawlermate.com.au.
Changes to This Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.